Help
Get support, quick answers, and a direct line to our team.
Frequently asked questions
Do I need an account?
No. Big League Intro does not require a login to get started.
Can I use Apple Music?
Yes. Apple Music playback requires an active Apple Music subscription.
Can I use MP3 files?
Yes. You can import your own audio files from your device.
Are announcer voices included?
Yes. Professional announcer voices are included with Big League Intro.
Can I manage multiple teams?
Yes, after you subscribe. The free trial covers one team with up to three players. Subscribers can create and manage multiple teams and lineups.
How much does it cost?
Big League Intro is free to try. You can create a team and add up to three players with no charge before the app ever asks you to subscribe. During that period you have full access to every feature. Subscription pricing appears in the app when you are ready to go beyond the free limits.
Can I try the app before I subscribe?
Yes. See How much does it cost? for what is included for free. If you subscribe later, you can cancel anytime if it is not the right fit.
How do I get help with my subscription?
In the app, open Settings and use the "Manage subscription" button for support related to your subscription.
I got a new device. How do I move my data and subscription?
On your original device, open Settings and use "Export backup." On the new device, use "Import backup," then use "Restore purchases."
Contact us
Have a question, need help, or want to share feedback? Email us anytime.
For subscription help, open the app, go to Settings, and tap Manage subscription.
If you replaced your device, on the original device use Export backup in Settings. On the new device, use Import backup, then Restore purchases.